How would you like to pay? All three options include the same services. The difference is commitment level and savings. Switch any time — the Your Plan panel updates instantly.
Select billing term No risk Month-to-month Base rate
No commitment. 30-day cancellation.
Available up to 24 computers. Volume discounts begin at 25 — and pair with the annual terms.
Most popular Annual, billed monthly 15% off
12-month commitment. Monthly invoice.
Best value Annual, prepaid Pay for 9 months, covered for 12
Pay annually upfront.
Prepay Protection: cancel anytime with 60 days’ written notice — unused months refunded.
How big is your team? A computer is any laptop, desktop, or workstation you would want managed. Most growing companies run about one computer per person — adjust if your team carries more.
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Pick your services. 360SmartIT Department is the base; everyone gets it. The add-ons below scale per computer — pick what matters for your team.
360SmartIT Department Required base The flagship goCloudOffice® subscription. One monthly price per managed computer covers continuous security, automated maintenance, performance monitoring, complete asset visibility, and unlimited AI-driven support through AISA — our highly specialized AI Support Assistant. Covers Windows 10, Windows 11, and macOS 14.x – 26.x identically: same coverage philosophy, same per-computer price, same unlimited support.
$25.00 / computer / month
If you lose a file, a folder, or a whole laptop, we restore it — no matter how it was lost. Continuous backup with 30-minute recovery granularity, ransomware-resilient by design.
200 GB differential file-level backup per computer — pooled across your fleet Backup every 30 minutes or on demand, with 24/7 monitoring Enterprise-grade 256-bit encryption (Windows and macOS, worldwide) +7 more $18.00 / computer / month
1 TB included storage (5 × 200 GB)
Storage is pooled across your fleet — one computer can use 240 GB while another uses 150 GB.
A real Security Operations Center watching your computers around the clock. When something looks wrong, an analyst acts on it in the same shift.
24/7 SOC analyst coverage on every managed computer Behavioral threat detection with human triage on every elevated alert Active response (isolate, kill process, reverse changes) under pre-agreed playbooks +2 more $10.00 / computer / month
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Additional services? These services scale by users or domains rather than computers. Toggle on what you need; we will set the quantity from your team size where it makes sense.
Compliance services Audit-grade reviews of your Microsoft 365 tenant. Pick a one-time snapshot or an ongoing program.
Guided onboarding
Self-service onboarding is free for every subscription — installer emails,
step-by-step instructions, and documentation. 360Onboarding adds
a guided start.
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Review your plan. Everything looks right? Continue to checkout. You can change computer count, add-ons, and quantities after subscribing through the Customer Portal.
Change your subscription term Same services, different commitment level. Click any option to switch — the totals below update instantly.
No risk Month-to-month Base rate No commitment. 30-day cancellation. Available up to 24 computers. Volume discounts begin at 25 — and pair with the annual terms. Most popular Annual, billed monthly 15% off 12-month commitment. Monthly invoice. Best value Annual, prepaid Pay for 9 months, covered for 12 Pay annually upfront. Prepay Protection: cancel anytime with 60 days’ written notice — unused months refunded.
Included · Unlimited
AISA — your AI Support Assistant
Every plan includes unlimited AISA tickets . AISA is built on Claude, the world's leading AI model — grounded in goCloudOffice runbooks and connected to your environment. AISA handles most issues end-to-end.
Diagnoses and resolves common issues autonomously, 24/7 Knows your fleet, your software, and your ticket history Asks for your authorization before any destructive action or billable engineer escalation
When AISA recommends a human engineer, you authorize the escalation explicitly. Pro1 / Pro2 / Pro3 Master tiers cover every skill set — billed in 5-minute increments only when you say yes (1-minute increments for clients with larger volumes and annual commitments).
Business type (optional) Prefer not to say Corporation LLC LLP Partnership Sole Proprietorship Non-Profit Other
Helps us set up your account and agreement correctly. You can update this later.
Next step: we hand you to Stripe Checkout for billing details and
payment. Sales tax calculates automatically based on your billing address.
We will also ask for your company email domain (e.g.
acme.com) at checkout. We use it to authorize your team in our
ticketing system, so anyone at your domain can email us and get straight to a
ticket — no portal to learn, no per-user verification. If you are a sole proprietor
without a custom domain, leave it blank.
Have questions before you subscribe? Talk to us first —
every conversation stays exploratory until you say go.
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