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For Legal

Your firm's IT, defensible by design.

We run technology operations for law firms that take evidence handling, client confidentiality, and bar-association compliance as seriously as they take case strategy.

  • Bar-association tech-competence rules apply to your IT — and few MSPs can map your posture against them.
  • Privileged communication crosses three SaaS apps and four endpoints; a single misconfiguration is a malpractice exposure.
  • Discovery responses fail when retention lacks documented defensibility. Your IT vendor should be fluent in what FRCP 26 demands of the IT side.
  • PMS/DMS/billing integrations break at the worst time. Your team needs one accountable partner when vendor-A holds the queue and vendor-B's update breaks something else.
  • Filing deadlines, closing checklists, and discovery cutoffs depend on systems being up. When something breaks at 4:30 PM on a Friday, the paralegal carries the firm's exposure — your IT partner should answer the phone.
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ABA Model Rule 1.6 Compliance-aware by default

Every law firm starts with the same foundation — and adds the layers that match the privileged, confidential, deadline-driven shape of legal work.

Why law firms work with us

Most managed-service providers can configure a firewall and patch a laptop. Few of them can also map your IT posture against ABA Model Rule 1.1 Comment 8, or build the retention-evidence record your litigation counsel relies on in a discovery posture. We are the second kind.

Our partners include solo practitioners protecting privileged client communication on a single laptop and 200-attorney firms running global litigation across PMS, DMS, billing, e-discovery, and review platforms. The technology surface is different at each scale; the obligations are not.

What is included for law firms

Every law firm we serve starts with 360SmartIT Department as the operational base — endpoint management, EDR, automated patching, full asset visibility, M365 administration (Conditional Access enforcing geo-restrictions on attorney accounts, Sensitivity Labels for privileged communication, mailbox protection for partner accounts that are always the targets), bar-aware security awareness training with phishing simulation, dark-web monitoring of partner emails, password manager rolled out firmwide, and unlimited AISA tickets. Layered on top, the components that match the firm’s exposure:

  • 360CyberProtect MDR — 24/7 SOC oversight with human analysts. Increasingly required by lateral-fit malpractice insurers and by sophisticated corporate-client vendor questionnaires.
  • 360CloudBackupPro — point-in-time recovery for matter-specific drives with 30-minute granularity, ransomware-resilient by design.
  • 360M365Backup — daily Exchange / OneDrive / SharePoint / Teams backup beyond Microsoft’s default 30-day window. Granular discovery-friendly export workflows. Your retention obligations extend beyond Microsoft’s defaults.
  • 365 Security Reviews — Standard — quarterly review of the M365 tenant with control mapping for ABA Model Rules tech-competence requirements, state bar requirements, and (for firms with healthcare or financial-services clients) HIPAA / PCI alignment.
  • Pro1 / Pro2 / Pro3 Master engagement — incident-response retainer with named technical lead, FRCP 26 retention-evidence support, ABA Model Rule 1.6 escalation pathways. Billed per-minute only when authorized.

Practice management integrations

We work alongside the major PMS/DMS systems — Bill4time, Clio, MyCase, NetDocuments, iManage, Filevine, PracticePanther — not as resellers but as the firm’s IT partner who understands how those platforms intersect with your endpoint, identity, and security stack. When your DMS rollout collides with your conditional-access policy, you have one number to call.

Defensible posture from day one

Every engagement starts with a documented assessment of your current posture against bar tech-competence requirements, identifies the gaps with the highest risk-to-effort ratio, and closes them on a 90-day plan. After that, we keep it that way — quarterly reviews, evidence-ready reporting, and a partner who answers your phone when something breaks.

What is included

A purpose-fit stack for law firms.

These are the services we configure by default for law firms. Add or remove any of them in the build flow.

  • 360SmartIT Department

    The flagship goCloudOffice® subscription. One monthly price per managed computer covers continuous security, automated maintenance, performance monitoring, complete asset visibility, and unlimited AI-driven support through AISA — our highly specialized AI Support Assistant. Covers Windows 10, Windows 11, and macOS 14.x – 26.x identically: same coverage philosophy, same per-computer price, same unlimited support.

  • 360CyberProtect MDR

    A real Security Operations Center watching your environment around the clock. Adds 24/7 human-driven detection + response on top of 360CyberProtect — analysts review high-severity alerts, hunt for indicators of compromise, and act on your behalf within agreed playbooks. Required by most cyber-insurance underwriters and many compliance frameworks.

  • 360CloudBackupPro

    Enterprise-class professional backup with 24/7 monitoring. Backup every 30 minutes or on demand, protected with enterprise-grade 256-bit encryption, for Windows and macOS laptops and desktops worldwide. Each covered computer includes 200 GB of differential file-level backup, pooled across your fleet — one computer can use 240 GB while another uses 150 GB. Keep 30 file versions (configurable), restore rapidly online or from local cache, and manage everything through advanced remote configuration. Image-based backup with flexible scheduling is available as an option. Recovery is one AISA ticket away — a file, a folder, or a whole computer; ransomware-resistant by design (immutable backup chain, isolated recovery network). Pricing from $13.50 per computer per month (annual term); extra pooled storage is available in 250 GB ($25/month) and 1 TB ($80/month) blocks.

  • 360M365Backup

    Microsoft 365 protects against their failures, not yours. If a user accidentally deletes a critical SharePoint folder, or an attacker compromises an account and wipes mail, M365 cannot help you past the recycle-bin window. 360M365Backup takes daily snapshots of every M365 surface (Exchange mail, OneDrive files, SharePoint sites, Teams chats and channels) into independent storage, with granular restore.

  • 365 Security Reviews — Standard

    Continuous, evidence-grade security review of your Microsoft 365 tenant. Covers identity (Entra ID hardening, conditional access posture, MFA coverage, privileged-role hygiene), Exchange + Defender configuration, SharePoint + OneDrive external-sharing surface, Teams policy + meeting controls, and audit-log baseline. Delivered as a quarterly written report with monthly drift checks in between, prioritized remediation roadmap, and an executive summary suitable for cyber-insurance underwriters or SOC 2 / HIPAA auditors. The one-time $500 onboarding covers tenant baseline-capture, role-mapping, and the first remediation backlog.

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