Learn
IT, demystified.
Articles, calculators, and a glossary written for buyers who want to make an informed call. Edited by IT practitioners with real operational depth — not marketing pretending to be expertise.
Articles
New pieces published roughly weekly. Topic suggestions welcome — tell us what you'd want to read.
-
Compliance for SMBs in 2026: what's actually table-stakes now
SOC 2 used to be the bar. It still matters, but the bar has moved. Here's what actually shows up in customer questionnaires, RFP responses, and cyber-insurance applications in 2026.
-
The hidden cost of in-house IT for a 25-person company
An in-house IT generalist costs $90-120k. That's the line item you see. The four lines you don't see usually add another 40 percent — and they're the ones that determine whether the in-house bet works.
-
How much should an SMB actually spend on IT?
Most surveys give you a percentage of revenue. That's the wrong denominator. The right number lives in cost-per-employee per year — and the range is narrower than you'd think.
-
Migrating from your MSP without breaking everything
Most MSP migrations break in one of three places: contract overlap that costs you double, knowledge transfer that doesn't happen, and the moment of cutover when nobody owns the next 72 hours. Here's how to avoid all three.
-
Endpoint management, RMM, EDR, MDM: which do you actually need?
RMM, EDR, MDM, endpoint management — the marketing makes them sound interchangeable. They are not. Each does a specific job; getting the combination right is the difference between operational competence and security theater.
Want it for your firm?
The build flow translates the same logic into an actual plan you can subscribe to in three minutes.