Legal
Terms of Service
Last updated: 2026-04-30. Draft for legal review by Frank Portillo before launch. Final version reviewed by counsel and signed off before the site goes public.
These Terms govern your use of the goCloudOffice website and subscriptions. By using either, you agree to these Terms.
Service
goCloudOffice provides IT consulting and managed technology services. Specifics of the services in your subscription are described on the order confirmation and at checkout.
Subscription, billing, and cancellation
- Term: month-to-month, annual-billed-monthly, or annual-prepaid, as you select at checkout.
- Billing: all subscriptions billed via Stripe. M2M and annual-monthly bill on the same calendar day each month. Annual-prepaid billed once at signing.
- Volume tiers apply automatically based on enrolled device count. Tier reductions are evaluated at the start of each billing cycle.
- Cancellation: M2M may cancel any time, prorated to the day. Annual plans may cancel with 60 days' notice; unused months are refunded if prepaid.
- Sales tax is added at checkout based on your billing address.
Acceptable use
You agree not to use the service to: violate law, infringe intellectual property rights, transmit malware, or attempt to compromise our systems or other customers' systems.
Intellectual property
goCloudOffice retains ownership of the website, its content, our software, and our brand. You retain ownership of your data. We have a limited license to process your data only as needed to deliver the service.
Confidentiality
Each party agrees to protect the other's confidential information with the same care it uses for its own confidential information, but no less than reasonable care.
Warranty disclaimer
The service is provided "as is" except as expressly warranted. We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement to the maximum extent permitted by law.
Limitation of liability
To the maximum extent permitted by law, our aggregate liability for any claim arising out of or related to the service is limited to the amount you paid us in the 12 months preceding the claim.
Indemnification
You agree to indemnify us for claims arising from your violation of these Terms or your misuse of the service. We agree to indemnify you for third-party claims that the service infringes intellectual property rights.
Governing law
These Terms are governed by the laws of California, without regard to conflict-of-law principles. Disputes resolve in the state or federal courts of Santa Clara County, California.
Changes
We may update these Terms. Material changes are notified to active customers at least 30 days before they take effect.
Contact
Questions: legal@gocloudoffice.com. goCloudOffice, 99 Almaden Blvd, Suite 600, San Jose, CA 95113.