Why finance teams work with us
A wealth-management firm’s IT posture is read first through a regulatory lens and second through an operational one. Most MSPs build for the second order and are surprised when the first arrives. We build for both.
Our financial-services clients include single-advisor RIAs running on five laptops, multi-state broker-dealers under both SEC and state regulator scrutiny, and fund-administration teams whose investor reporting flows through systems with strict access-control requirements. The patterns repeat: identity is the attack surface; evidence is the audit currency; documented IT controls beat heroic email threads. Your CCO and outside counsel remain the regulatory interpreters; we operate the IT layer they rely on.
What is included for finance firms
- Foundation The same operational base every customer starts with.
- 360SmartIT Department Endpoints, identity, helpdesk, MDM
- NYDFS / SEC / FINRA layer Controls mapped to financial-services regulatory expectations.
- Conditional Access US-only for non-traveling staff
- DLP + Sensitivity Labels Outbound investor communication
- FIDO2 keys Senior accounts; hardware-backed MFA
- Tracked training NYDFS Part 500.14 requirement
- Named-account dark-web Principal alerts on flagged accounts
- Risk-matched add-ons Layered on per regulatory + cyber-insurance expectations.
- 360CyberProtect MDR Insurer + state-regulator required
- 360CloudBackupPro WORM-equivalent retention; drill-tested
- 360M365Backup Granular restore for retention
- 360DMARC NYDFS Part 500.16 + RIA spoofing patterns
- 365 Security Reviews SEC / NYDFS / FINRA mapped
- Trading + advisory platforms Customer-owned platforms we run alongside, not as resellers.
- Custodian platforms
- Portfolio management
- Redtail / Wealthbox CRM
- Trade-order systems
- eMoney / MoneyGuide
One stack, four tiers of obligation. The regulated layer is what turns 'general IT for an SMB' into 'IT for an RIA / broker-dealer / fund manager.' Pro1 / Pro2 / Pro3 Master engineers cover the engagement work — incident response, audit-response coordination, CCO briefings — billed per minute only when authorized.
360SmartIT Department is the operational base — managed Windows + Mac endpoints, EDR, automated patching, full asset visibility, M365 administration (Conditional Access enforcing US-only access for non-traveling staff, Sensitivity Labels + DLP for outbound investor communication, MFA + FIDO2 for senior accounts), security awareness training automated and tracked (NYDFS Part 500.14 requirement), simulated phishing matching the threat patterns finance firms see, dark-web monitoring with named-account alerting, and unlimited AISA tickets. Layered on top, the components that meet financial-services regulatory expectations:
- 360CyberProtect MDR — 24/7 SOC oversight with human analysts. Required by most financial-services cyber-insurance underwriters and many state regulators.
- 360CloudBackupPro — point-in-time backup of advisor email and document-store with WORM-equivalent retention, ransomware-resilient by design. Restoration drills documented for the auditor.
- 360M365Backup — daily Exchange / OneDrive / SharePoint / Teams backup beyond Microsoft’s recycle-bin window, with granular restore for retention obligations.
- 360DMARC — email authentication monitoring (DMARC / SPF / DKIM with progressive enforcement) per NYDFS Part 500.16 and the email-spoofing patterns RIAs see most often.
- 365 Security Reviews — Standard — quarterly review of the M365 tenant with IT-control mapping against SEC Reg S-P, NYDFS Part 500, and the FINRA Cybersecurity Checklist; written summary suitable for client and counterparty due-diligence responses.
- Pro1 / Pro2 / Pro3 Master engagement — incident-response retainer with named technical lead, audit-response coordination, quarterly business review with your CCO present. Billed per-minute only when authorized.
Trading + advisory platform integrations
We work alongside the platforms most financial-services firms run — custodian platforms (Schwab, Fidelity, Pershing), portfolio management (Orion, Tamarac, Black Diamond), trade-order management (Tamarac Trading, FlexTrade, Charles River), advisor CRM (Redtail, Wealthbox, Salesforce Financial Services Cloud), financial planning (eMoney, MoneyGuide), and the standard productivity stack — as the firm’s IT partner who understands how those platforms intersect with your endpoint, identity, and security posture. When the custodian’s single sign-on collides with your conditional-access policy, you have one number to call.
Desktop entitlements — Bloomberg Terminal, FactSet, Morningstar Direct — sit on advisor workstations under our endpoint management with the per-seat licensing, vendor-installer cadence, and admin discipline they require. We treat them as production tools that drive client conversations, with the uptime expectations that come with that.
Built around your CCO, not in spite of them
Most of our financial-services engagements include a working relationship with the firm’s Chief Compliance Officer. The artifacts we produce — endpoint inventories, access-control reports, training-completion records, change logs — feed directly into the CCO’s compliance program. Less reverse-engineering at audit time. Less negotiating with the firm’s IT vendor over what they can produce.
For firms that use an outsourced-CCO model — Foreside, Joot, ACA Group, and their peers — we run the same artifact cadence on a slightly different rhythm. The handoff is scheduled rather than embedded: evidence packages, control-change summaries, and exam-prep checklists land on the outsourced CCO’s calendar so they walk in current.
Audit-ready is a long-game discipline
The firms that move through cybersecurity exams cleanly share a common pattern: their IT vendor has been quietly producing the evidence all along, in the format examiners and auditors expect to see. That is the standard we work to. Findings, dispositions, and the regulatory record remain the firm’s responsibility — we make the IT artifacts ready.