Services / 360CyberProtect MDR

360CyberProtect MDR

A real Security Operations Center watching your computers around the clock. When something looks wrong, an analyst acts on it within minutes, in the same shift.

Starting at — annual prepay, 25% off

$7.50 / computer / month

Or $10.00 / computer / month on a month-to-month plan, no commitment.

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Why this matters

Endpoint protection software flags an alert. Then what? Most companies have no one watching at 2:47am on a Saturday when the alert fires. Modern attacks move in minutes — by the time someone reads the alert Monday morning, the attacker has already pivoted, established persistence, exfiltrated data, and possibly deployed ransomware. 360CyberProtect MDR puts a real Security Operations Center between your endpoints and the attacker, 24/7, with humans who triage every elevated alert and act on your behalf within agreed playbooks.

Who buys this

Companies whose cyber-insurance underwriter requires 24/7 MDR
Regulated industries (financial services, healthcare, defense) with documented response-time obligations
Companies with executive or board exposure to ransomware risk
Any team operating without a dedicated security analyst on staff

What is included

In every 360CyberProtect MDR subscription.

24/7 SOC analyst coverage on every managed computer
Behavioral threat detection with human triage on every elevated alert
Active response (isolate, kill process, reverse changes) under pre-agreed playbooks
Quarterly threat-landscape briefing tailored to your industry
Insurance + compliance attestation letter on request

How we deliver

The operating shape, end to end.

Layered detection

Behavioral threat detection on every endpoint, network telemetry correlation, and threat intelligence feeds — together, not in isolation.

24/7 SOC analyst coverage

A real security analyst reviews every elevated alert, hunts for indicators of compromise, and triages within minutes — not hours, not next-business-day.

Active response under playbooks

Pre-agreed playbooks let the SOC isolate a compromised computer, kill a malicious process, reverse a registry change, or revoke a session — without waiting for you to wake up.

Quarterly threat-landscape briefing

A written briefing tailored to your industry: what attackers targeting companies like yours have been doing this quarter, and what we adjusted in your defenses.

Education

What you should actually understand before buying.

We sell a lot of these. The buyers who are happiest two years in are the ones who understood the why before they signed. So here is the why.

EDR vs. MDR — what is the difference

EDR (Endpoint Detection and Response) is the technology — software on each computer that watches for threats. MDR (Managed Detection and Response) is the human service that operates EDR on your behalf. EDR without MDR is alert-spam: hundreds of low-fidelity signals per week, no one watching, real attacks lost in noise. MDR is the SOC analyst who triages those alerts in real time.

Why response-time matters

Modern ransomware moves from initial access to encryption in 4–24 hours on average. If your detection-to-response time is 8 hours, you are losing the race. SOC-driven response targets median triage under 15 minutes on confirmed-malicious indicators.

What "playbook-driven response" means

Before an incident, you and the SOC agree on what we can do automatically: "if a computer shows ransomware behavior, isolate it from the network immediately." "If a user account shows credential compromise, revoke the session and force password rotation." "If C2 traffic is detected, kill the process." Pre-authorization means the SOC can act in seconds; you get notified after the fact, not asked permission first.

How this satisfies cyber-insurance

Most cyber-insurance policies now require either an in-house SOC (rare for SMB) or a contracted MDR service (much more practical). 360CyberProtect MDR meets the standard required by Beazley, Chubb, Travelers, and most other underwriters. We provide an attestation letter on request.

Common questions

Questions buyers actually ask us.

Does this replace cyber-insurance?

No — they are complementary. MDR reduces the probability + severity of a covered incident; insurance covers what gets through. Most insurers now require MDR as a condition of coverage.

What about my legacy AV?

You can keep it during a transition period. The 360CyberProtect baseline includes our endpoint protection; running both long-term is wasted spend.

Can the SOC see our data?

No — the SOC sees telemetry (process trees, network patterns, file hashes), not file contents. Confirmed indicators of compromise may require additional analysis under an explicitly-scoped DFIR engagement.

How does this work with our SIEM?

We can forward enriched events into your SIEM for centralized retention. If you do not have a SIEM, the platform retains the relevant data for compliance evidence.

Ready to add 360CyberProtect MDR to your stack?

Three minutes in the build flow turns this into a real plan with a real price you can act on. Or talk to a human first — discovery call, no commitment.

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