Services / 360M365Backup
Microsoft 365 protects against their failures, not yours. If someone deletes a SharePoint folder or an attacker wipes mail, our daily backup of every Microsoft 365 surface gets you back to where you were.
Starting at — annual prepay, 25% off
$5.25 / user / month
Or $7.00 / user / month on a month-to-month plan, no commitment.
Why this matters
Microsoft's shared-responsibility model is explicit: they protect you from their failures (datacenter outages, hardware failure), you are responsible for protecting your own data from your own failures (deletion, corruption, ransomware, malicious insider). Most companies do not realize this until the day they need to restore something past the recycle-bin window. 360M365Backup closes that gap with daily snapshots of every M365 surface to independent storage.
What is included
How we deliver
Exchange (mail, calendar, contacts), OneDrive (files), SharePoint (sites + libraries), Teams (chats, channels, files) — all captured daily to independent storage.
A single email, a folder, a site, a user — restore at any granularity, to original location or alternate user. AISA executes the restore on your authorization.
Configurable per surface. Standard is 90 days; compliance-grade retention up to 7 years available.
Backups are stored in tenant-isolated storage with separate encryption keys — your M365 admin compromise does not compromise your backup.
Education
We sell a lot of these. The buyers who are happiest two years in are the ones who understood the why before they signed. So here is the why.
Read the M365 service-level agreement and shared-responsibility documentation. Microsoft commits to uptime + protection of the platform. Backup of customer data — to defend against deletion, corruption, ransomware, malicious admin action, or compliance-mandated retention beyond 30 days — is your responsibility. The fact that the recycle bin exists is convenience, not backup.
1) An employee deletes a critical SharePoint folder by accident; nobody notices for 60 days. Recycle bin is empty. 2) A compromised admin account empties Exchange across the tenant. 3) Ransomware encrypts every OneDrive file via a sync client. 4) A regulator demands 7-year mail retention; M365 retention is configured at 1 year. In all four cases, an independent backup is the only path to recovery.
M365 has its own real-time replication for resilience. Independent SaaS backup is for the worst case — when your tenant is compromised or corrupted at the source. Daily snapshots are sufficient for that worst case (you can almost always tolerate 24-hour data-loss for malicious deletion or ransomware), and the storage cost stays reasonable. For tighter recovery objectives on critical files, pair this with 360CloudBackupPro on the user computers.
Most restore requests are mundane and individual: "I deleted an email last week and need it back." A meaningful minority are deliberate-attack recovery: "Our admin account was compromised and the attacker bulk-deleted mail." A few per year are compliance: "Legal needs every email between X and Y from 2024." Independent backup serves all three with the same toolset.
Common questions
Three minutes in the build flow turns this into a real plan with a real price you can act on. Or talk to a human first — discovery call, no commitment.