Why this matters
Email migration is one of those projects that looks simple from the outside and is full of sharp edges from the inside. Mailbox size limits, calendar invites that point at the old tenant, distribution lists that nobody owns, shared drives with byzantine permission trees, contacts that live in three places. A migration done badly costs you a quarter of staff productivity. A migration done well is invisible to end users — they sign into the new tenant Monday morning and everything is where it should be.